A Boy With Down Syndrome Ended Up Being The Most Important Employee…

A Boy With Down Syndrome Ended Up Being The Most Important Employee... The story of Johnny the bagger by Barbara Glanz I always leave my telephone number and e-mail address with audiences, encouraging them to call me if they have questions or want to share a success story they experienced by adding a personal signature to their work. About a month after I had spoken to the supermarket folks I received a call from a frontline customer contact person, a nineteen-year-old bagger named Johnny. The caller, who proudly informed me that he was a Down syndrome youngster, told me his story. "Barbara, I liked what you talked about!" Johnny said excitedly, "but I didn't think I could do anything special for our customers... After all, I'm just a bagger. He decided that every night when he came home from work, he would find a thought for the day. "If I can't find a saying I like," Johnny said proudly, "I think one up!" With the help of his dad, he copied and cut out each quote of the day. "When I finished bagging someone's groceries, I put my thought for the day in their bag and say, 'Thanks for shopping with us.'" A month later the store manager called me. He told me... "When I was making my rounds, I found the line at Johnny's checkout was three times longer than anyone else's! It went all the way down the frozen food isle. I was concerned, so I announced 'Get more cashiers out here; get more lanes open!' all the while trying to get these people to change lanes. But no one would move. They all said, "No, it's okay - we want to be in Johnny's lane - we want his 'Thought for the Day.'" Johnny's spirit of service transformed that store. The manager later called and told me how each of his departments was coming up with their own personal touch and all because of one young man with Down syndrome who decided he could make a difference! As I tell my audiences... "Every one of us in this room can make a difference. We can all be a Johnny." The Simple truths of Service

World Teachers' Day

October 5th, 2011, is World Teachers' Day which celebrates the role teachers play in providing quality education at all levels. Show your appreciation to the teachers in your life for all of their hard work and dedication with the unique gift book, Heart of a Teacher with Dvd. There are inspirational stories about teachers who made a difference, Paula's beautiful original poems, quotes and a special section with 100 Ways to Encourage a Child has been greatly influenced by a teacher you will love this movie!

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